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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christiane Adamo

February 20, 2026

5  out of  5
rating by Christiane Adamo
"State Farm agent Jessica was lovely to work with. She assisted me with all my needs and made the necessary changes and updates to my policy..
State Farm is a quality company. Im here for the long haul."
We responded:
"I’m so glad your interaction with Sandy was so pleasant. She’s the best. We really appreciate you Christiane. Thanks for the review"
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MeLisa Dustin

February 17, 2026

5  out of  5
rating by MeLisa Dustin
"Everyone has always been so helpful and nice. I have great insurance and a wonderful price. I love their safe drivers plan which helps save me so much money"
We responded:
"That’s wonderful to hear Melisa! I’m so glad you like the Drive Safe and Save plan. It really does save our customers a substantial amount of money.
Thank you for leaving us such a nice review"
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Dorothy Nalbandian

February 12, 2026

5  out of  5
rating by Dorothy Nalbandian
"Asher was very helpful helping me sort out some billing issues. It was a pleasant experience and fixed all the issues I had. Thank you"
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Mike Motes

February 10, 2026

5  out of  5
rating by Mike Motes
"Asher has gone above and beyond for us in switching out our coverage on one of our vehicles and making sure that I understood everything and helped with all the questions that I had"
We responded:
"I’m so glad to hear Asher was such a great help. He really goes the extra mile to provide a wonderful customer experience. Thanks for taking the time to leave the review Mike"
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Greg Cunningham

February 8, 2026

1  out of  5
rating by Greg Cunningham
"Calls and bothers during evening hours. No thank you. Will be going with a professional alternative like Wawanesa."
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Debbie Press

February 6, 2026

3  out of  5
rating by Debbie Press
"Not very happy with the service received. Poor knowledge of communication skills. Felt underserved."
We responded:
"Hi Debbie, I’m so sorry that you felt like you didn’t get the service you deserved. I would like to talk to you about that and how we can improve. Our goals to provide an excellent customer service experience every time and if that’s not what you received that I would like to make it right. I’ll reach out to you early next week and see if we can set a time to talk. I appreciate the feedback. Talk soon"
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Kevin Halper

February 5, 2026

5  out of  5
rating by Kevin Halper
"Called to find out about a letter I received about Under-insred driver's. She was knowledgeable and good-natured."
We responded:
"Thank you for the wonderful review Kevin! We’re glad to hear that our team was able to assist you with your questions. Providing knowledgeable and friendly service is what we strive for and we’re happy that it made a positive impact on your experience… Thanks again!"
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Angie Chavez

January 27, 2026

4  out of  5
rating by Angie Chavez
"Jessica was very helpful and very responsive to my needs"
We responded:
"Thank you for your review Angie! We truly appreciate it. If there’s ever anything we can do to earn the fifth star please don’t hesitate to reach out. We’re always looking for better ways to serve you! "
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Rachael Ortiz

January 23, 2026

5  out of  5
rating by Rachael Ortiz
"Nick was a great help and kept me informed of how the process was going on obtaining the correct coverage for my home. He was very friendly, respectful, and willing to help when I needed it."
We responded:
"Thank you for taking the time to leave a review Rachael. I’m so glad Nick was such a great help. I know he tries hard to provide exceptional service.
We appreciate you and your business. Thank you again"
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Khaled Al-Shafie

January 20, 2026

5  out of  5
rating by Khaled Al-Shafie
"Nick Caldwell is great. He will find solution for any policy.
Highly recommend Nick"
We responded:
"Nick will be thrilled to hear your kind words. He truly goes above and beyond to find the right solution for every policy, and we’re grateful you took the time to share your experience. We appreciate your recommendation and are always here whenever you need us."
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Bryan Roberts

January 15, 2026

5  out of  5
rating by Bryan Roberts
"Wow—I am truly impressed with the customer service. Nick Caldwell went above and beyond to make sure I fully understood the benefits of both life insurance and auto insurance. As someone just stepping into the “adult world,” that guidance was incredibly appreciated. He took the time to explain the different types of insurance and helped me figure out what would best fit my needs. As an active-duty service member balancing college as well, I can’t recommend this State Farm team enough. Thank you all so much, and a special thank you to Nick!"
We responded:
"What a nice review Bryan! Thank you for taking the time. I really appreciate it.
It’s so great to hear that you had such a great experience with my team. Nick really does do a great job and glad he was able to help identify your particular needs and make good recommendations.

Thank you again Bryan!"
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Donna Canez

December 19, 2025

5  out of  5
rating by Donna Canez
"Sandi was so helpful and friendly today when I was having trouble with an online payment. While she worked on my issue, we had a really fun conversation. She is very personable and kind. She took care of my issue very quickly. Great job!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Sandi was able to help you with your online payment and make the experience enjoyable as well. She truly is personable, kind, and dedicated to taking great care of our customers. We’ll be sure to pass along your feedback to her. We appreciate you taking the time to share your experience!"
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Chosen

December 11, 2025

5  out of  5
rating by Chosen
"Kenzi has had the best customer service I've had while dealing with State Farm, and I highly recommend getting in contact with her if you need help."
We responded:
"Thank you for the 5-star review! We’re so glad to hear Kenzi provided excellent customer service. We truly appreciate your recommendation and your feedback."
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Brittani Olson

December 8, 2025

5  out of  5
rating by Brittani Olson
"Austin and Sandy are absolutely lovely and have exceeded my expectations each time I've called with an inquiry or issue."
We responded:
"Thank you for the 5-star review! We’re so glad to hear that Austin and Sandy have consistently exceeded your expectations. We truly appreciate your feedback."
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Canuela canuela

December 5, 2025

5  out of  5
rating by Canuela canuela
"great place to get every insurance done...
we've been there for a long time...
reliable , easy to work with if any issue arises.. knowledgable people.. thanks"
We responded:
"Thank you for the 5-star review! We truly appreciate your loyalty and kind words. We’re glad to hear our team has been reliable, knowledgeable, and easy to work with. Thanks again!"
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Sabrina S

December 4, 2025

5  out of  5
rating by Sabrina S
"Sandy helped me today with updating my payment info for my monthly payment let me tell you you she was thorough and made sure everything was updated on StateFarms end. Too bad not every Auto insurance company is like this one. Thank you Sandy!!!!!"
We responded:
"Thank you for the 5-star review! We’re so glad Sandy was able to help and make sure everything was updated correctly. We truly appreciate your kind words and your trust in our team!"
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hermione martinez

December 3, 2025

5  out of  5
rating by hermione martinez
"Kenzie was very helpful she was quick and super nice!"
We responded:
"Thank you for the your thoughtful review Hermione. We are happy that Kenzi was able to quickly assist your needs."
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jeffrey fussell

December 2, 2025

5  out of  5
rating by jeffrey fussell
"Great service 👏!"
We responded:
"I appreciate the review Jeffrey! It’s always great to hear we’ve been able to provide you service. Thank you!"
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VAL

December 1, 2025

5  out of  5
rating by VAL
"Asher was really nice and helpful. Price was affordable. Changed over from Liberty Mutual and cut my premium in half. Thank you!"
We responded:
"Hi Val, thank you for choosing to trust us with your insurance needs. We are grateful Asher was able to help you with our services."
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Louie Perez

November 26, 2025

5  out of  5
rating by Louie Perez
"This agency is always so responsive, knows me by name and knowledgeable. I highly recommend Luke, Kenzi and team."
We responded:
"Thank you for taking the time to leave your review Louie, we appreciate customers like you. I am grateful Kenzi was able to help you out and we look forward to continuing to serve you."
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Dana McCann

November 25, 2025

5  out of  5
rating by Dana McCann
"They are wonderful! Top tier customer service!!!!"
We responded:
"Thank you Dana for giving us the opportunity to help protect you. We are grateful!"
Profile photo of Delcastillo_4X4@hotmail.com Ximena

Delcastillo_4X4@hotmail.com Ximena

November 21, 2025

5  out of  5
rating by Delcastillo_4X4@hotmail.com Ximena
"Muy amable y me ayudó mucho"
We responded:
"¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que recibiste un trato amable y que pudimos ayudarte. Tu confianza significa mucho para nosotros, y siempre estaremos aquí para apoyarte cuando lo necesites."
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Yvette Moncrief

November 20, 2025

5  out of  5
rating by Yvette Moncrief
"For many years now, have valued State Farm and especially Luke Dix, my agent, and his gracious staff. Speaking with Stephen and Kenzi this week solved some questions and gave more awareness. I appreciate all of my State Farm family!
Respectfully,
Yvette Moncrief, a grateful client"
We responded:
"Dear Yvette,
Thank you so much for sharing your kind words and for being a valued part of our State Farm family over the years. We’re delighted to hear that Luke, Stephen, and Kenzi were able to provide clarity and support during your recent conversations. Your trust and appreciation mean the world to us, and we’re grateful for the opportunity to serve you.
Respectfully,
Luke Dix and Team"
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Butler Michae

November 20, 2025

5  out of  5
rating by Butler Michae
"Iv had extremely good customer service dealing with statefarm. Kenzie is very helpful and provides the best support she deserves a raise. She is very professional and always get things done with no problema. We need more kenzies"
We responded:
"Wow, thank you so much for sharing this! We couldn’t agree more—Kenzie is amazing, and we’re lucky to have her on our team. We’re glad she was able to help you out and make things easy. Your kind words will mean the world to her. Thanks again for the shout‑out and the 5 stars!"
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William C

November 20, 2025

2  out of  5
rating by William C
"Switching to USAA, Luke clearly does not care about veterans or respect his customers who line his pockets enough to not employee incompetent customer service associates I remember when he was just an employee of another office and watched him grow only for him to toss my policy to the side and not be helpful at all moving family to Texas and zero has been done on his offices side to push things through with state farm this kind of care makes me glad I won't have to worry about his complete let down of an office come two weeks"
We responded:
"I'm sorry to hear about your frustration and disappointment. While I’m not familiar with your situation based on this review, I take feedback seriously and want every customer to feel respected and supported.

I do take issue with your assertion that I don't care about our veterans, we proudly support veterans and their families—not only through charity & service, but through opportunity. We proudly employ spouses of both active and non-active duty veterans, and we’re committed to creating a team that reflects care, integrity, and dedication.

I would like to discuss your concerns directly and invite you to please contact me at the office. I’m happy to listen and help clarify anything that may have gone wrong. Our phone number is 760-754-2636.
"